Stay Ahead of the Competition
Dial Like a Shark!
Through our hands-on practical learning
methods, we will teach you how to have proper call centre ethics for your small
Summary: Whether you're at the beginning stages of a business launch, or even if you have been in business 10 years, take advantage of our customisable workshop. It encompasses a variety of skillset training, such as; B2B Cold Call Sales Training, Start-ups, Employee Training, Business Development, Sales Process & Marketability.
Here’s how it works…
Our objective is to teach, coach and train sales reps, small business owners and entrepreneurs, who need to gain phone skills in order to succeed in business, or to gain larger revenue. In addition to improving phone skills, each participant will be provided a realtime cold calling opportunity to actual leads that are sourced by our company. For those who register early, your cold call will be coordinated in advance with one of our BDD partners, which will allow you an opportunity to complete an entire sales pitch. No information about you is shared with our leads; therefore it makes for a conducive conversation and a realtime cold call. During that time your BDD trainer will be evaluating your call. Within the following 2-3 business days of the workshop, you will receive a Quality Assurance form with all your feedback. Based on your cold call performance, the workshop will continue into the main areas as discussed up above.
We offer one-on-one workshop facilitation which takes between 1-1.5 hours to complete.
A group of 3-5 participants will take approximately 2.5-3 hours to complete.
A group of 5-10 participants will take approximately 3-4.5 hours to complete.
A group of 10+ up to a maximum of 20 per class could take approximately 6 hours.